Meet the Team

Who’s who at A.C. Wilgar

Directors

Billy Wilgar A.C. Wilgar founder and CEO Billy Wilgar A.C. Wilgar founder and CEO caricature
Billy Wilgar
Directors
Founder & CEO

Billy started the business in 1985 and still plays a very active role, including conducting surveys and post-installation quality control visits.

Ronnie Rickner A.C. Wilgar Managing Director Ronnie Rickner A.C. Wilgar Managing Director
Ronnie Rickner
Directors
Managing Director

After completing his plumbing apprenticeship at a young age Ronnie developed a wealth of experience in managing and improving businesses in Canary Wharf. He is now enjoying the challenge of helping every area of AC Wilgar perform at it’s best.

Office Staff

Lisa Hopper A.C. Wilgar office manager Lisa Hopper A.C. Wilgar office manager caricature
Lisa Hopper
Managers
HR & Office Manager

With over 20 years’ experience within the industry, Lisa ensures the staff have everything they need and is the magician behind the curtain. She makes sure everyone in the team is always at their best and is a huge support to the A.C. Wilgar team!

Alex Sones A.C. Wilgar service executive Alex Sones A.C. Wilgar service executive caricature
Alex Sones
Managers
Install Manager

Alex is the backbone of the Installation team and has a wealth of experience in the logistics and management sector. This is invaluable to the team is always on hand to help, including the smooth & efficient running of our field engineers’ diaries.

Laura Nelson A.C. Wilgar service administrator Laura Nelson A.C. Wilgar service administrator caricature
Laura Nelson
Managers
Service Manager

With many years industry experience, Laura is driving force behind the service team. She keeps the engineers diaries in check and ensures the team is firing on all cylinders, keeping our customers happy and warm all year round.

Tracy Packman A.C. Wilgar Finance Manager Tracy Packman A.C. Wilgar Finance Manager
Tracy Packman
Managers
Finance Manager

With 35 year plus in the financial industry Tracy has worked in various financial roles along the way and is now the nuts and bolts of our finance department, she also has a positive approach to her role within AC Wilgar and is a pleasure to work along side.

Sarah Skinner A.C. Wilgar accounts assistant Sarah Skinner A.C. Wilgar accounts assistant caricature
Sarah Skinner
Administrators
Accounts Assistant

Sarah has vast experience in accounts working in the city but now works locally to spend more time with her daughter. She is critical to the accounts team and is a trusted dependable member of the AC Wilgar accounts team.

Frances Duckering A.C. Wilgar Accounts Assistant Frances Duckering A.C. Wilgar Accounts Assistant caricature
Frances Duckering
Administrators
Accounts Assistant

With vast amounts of knowledge from the property management sector she is a key member of the accounts team. Fran, as she is known, is not one to be messed with, woe betide anyone who hasn’t paid their bill on time.

Sue Grimes A.C. Wilgar Service Administrator Sue Grimes A.C. Wilgar Service Administrator
Sue Grimes
Administrators
Service Administrator

Sue has joined us from Mite and brings the industry knowledge with her and has a conscientious nature always going above and beyond for our customers. Her speed at picking up her phone is legendary.

Louise Cummins A.C. Wilgar Service Administrator Louise Cummins A.C. Wilgar Service Administrator
Louise Cummins
Administrators
Service Administrator

Louise is a delightful young lady and has picked up the business quickly and is a vital member of the team. Helping support the team and is very dependable member of the office staff especially when the pressure is on.

Kim Sheath A.C. Wilgar Service Administrator Kim Sheath A.C. Wilgar Service Administrator
Kim Sheath
Administrators
Service Administrator

Kim is our newest member in the office, she joins us from another company and has a great knowledge of the industry and will back up Alex on the installs along with the day to day running of the office. 

Eve Dowden A.C. Wilgar Office Junior Eve Dowden A.C. Wilgar Office Junior
Eve Dowden
Administrators
Office Junior

Eve has joined Wilgars as an office Junior but is already proving her worth within the team, she is a polite young lady and is eager to learn all aspects of the job.

Field Engineers

Paul Conneely A.C. Wilgar heating supervisor Paul Conneely A.C. Wilgar heating supervisor caricature
Paul Conneely
Managers
Senior Heating Supervisor

Apart from Billy, Paul is the longest standing member of staff now in his 23rd year, known as the Oracle, if he can’t fix it, it can’t be fixed.

Phillip Rickner A.C. Wilgar Senior Plumbing Supervisor Phillip Rickner A.C. Wilgar Senior Plumbing Supervisor
Phillip Rickner
Plumbers
Senior Plumbing Supervisor

Phil has recently joined the ever-growing team to help assist with complex plumbing issues and is a true multi trade expert and has a vast knowledge to pass onto the younger members of the team.

Stuart Gleeson A.C. Wilgar plumbing supervisor Stuart Gleeson A.C. Wilgar plumbing supervisor caricature
Stuart Gleeson
Plumbers
Surveyor

Stuart is an exceptionally experienced and professional engineer who worked for A.C. Wilgar in the 1990’s before leaving and starting his own company. He is now a full-time surveyor for us, who spearheads the installation operation.

Gary Wright A.C. Wilgar field supervisor Gary Wright A.C. Wilgar field supervisor caricature
Gary Wright
Managers
Technical Supervisor

Gary is a highly respected engineer both within A.C.Wilgar and the wider community. He is a sounding board for the younger engineers and takes charge of our hectic emergency call-out schedule.

Andrew Cox A.C. Wilgar installer Andrew Cox A.C. Wilgar installer caricature
Andrew Cox
Engineers & Installers
Installation Supervisor / Surveyor

Trained here from the age of 16, Andrew spent a couple of years in Canada, where he picked up some handy carpentry skills. He is now our most senior Installer in the field.

Paul Nixon A.C. Wilgar service and breakdown caricature Paul Nixon A.C. Wilgar service and breakdown caricature
Paul Nixon
Servicers & Breakdown
Service & Breakdown

Paul used to manage our local merchant branch of Wolseley where he was responsible for the spares division. Paul has an encyclopaedic knowledge of boiler spares which is invaluable whilst servicing & maintaining boilers.

Jack Fleet A.C. Wilgar service engineer Jack Fleet A.C. Wilgar service engineer caricature
Jack Fleet
Engineers & Installers
Service Engineer

Jack has been servicing our customer’s boilers for over 5 years now and constantly receives customer praise for his polite and friendly demeanour. Always carrying out services with a smile!

Paul Waymark A.C. Wilgar service and breakdown engineer Paul Waymark A.C. Wilgar service and breakdown engineer caricature
Paul Waymark
Servicers & Breakdown
Service & Breakdown

A core senior member of our experienced breakdown team, Paul has a truly vast amount of knowledge. Specialising in many of the older and rarer boilers in our customer homes, he has an especially impressive ability to impersonate the noise of every boiler he visits!

Gary Donnolly A.C. Wilgar Service Engineer Gary Donnolly A.C. Wilgar Service Engineer caricature
Gary Donnolly
Engineers & Installers
Service Engineer

Smiley, a perfect description for Gary. With over 40 years’ experience in servicing and maintaining heating systems, it’s hard to believe he goes about his business each and every day with the same happy smiley attitude he had over 40 years ago, a proper gentleman. 

Rob Clarke A.C. Wilgar Installer & Breakdown Rob Clarke A.C. Wilgar Installer & Breakdown caricature
Rob Clarke
Engineers & Installers
Installer & Breakdown

Rob joined us in 2021 after 20 years with British Gas. An extremely experienced heating breakdown engineer, Rob has fitted in like a glove with his ‘no nonsense’ ‘get on with it’ attitude, which makes him a credit to the company.

Joe Wiggett A.C. Wilgar plumber Joe Wiggett A.C. Wilgar plumber caricature
Joe Wiggett
Plumbers
Plumber

Joe started off as an apprentice and has since evolved into one of our most capable young plumbers. He also knows heating systems and is seen as a “go-to” guy. A real credit to the company.

Chris Smith A.C. Wilgar installer Chris Smith A.C. Wilgar installer caricature
Chris Smith
Engineers & Installers
Installer

Chris has been with us for 3 years now and is an extremely hard worker who always pays attention to detail on his jobs. He works almost as hard on the job as he does in the gym!

Sam Foster A.C. Wilgar installer Sam Foster A.C. Wilgar installer caricature
Sam Foster
Engineers & Installers
Installer

Sam is another of our rising stars. He is an extremely conscientious and thorough young installer who has been with us since he was a first year apprentice, and is now a (very proud) fully-fledged gas installer!

Tom Ruffell A.C. Wilgar plumber Tom Ruffell A.C. Wilgar plumber caricature
Tom Ruffell
Plumbers
Plumber

Tom is working on his plumbing qualifications from college whilst working with us. A fast-learner with a can-do attitude, Tom has always wanted to be a qualified engineer and we hope to help him to realise his goals.

Connor Selvage A.C. Wilgar Installer Connor Selvage A.C. Wilgar Installer
Connor Selvage
Engineers & Installers
Installer

Bringing a warm and friendly personality to his work and a new addition to the installer team he has hit the ground running providing an exceptional customer experience.

Connor Poole A.C. Wilgar Plumber Connor Poole A.C. Wilgar Plumber
Connor Poole
Plumbers
Plumber

Connor has a very tenacious attitude and friendly nature, an experienced engineer who comes with an emergency plumbing background. He has hit the ground running at AC Wilgar, he has big plans to get his gas qualifications and progress his knowledge.

Joe Cooper A.C. Wilgar Plumbing & Heating Engineer Joe Cooper A.C. Wilgar Plumbing & Heating Engineer
Joe Cooper
Plumbers
Plumbing & Heating Engineer

Joe is friendly and conscientious; he comes with a wide range of plumbing skills from working in the residential market and also as a emergency plumber. Having attained his gas qualifications, he is ready for the next phase of his career with AC Wilgar.

Improvers / Apprentices

Connor Landymore A.C. Wilgar apprentice Connor Landymore A.C. Wilgar apprentice caricature
Connor Landymore
Apprentices
Improver / Apprentice

Connor started his apprenticeship in London before joining A.C. Wilgar to work locally. A very capable young guy, customers love his charisma and sense of humour especially working alongside his mentor, George!

Connor Andrews A.C. Wilgar Improver / Apprentice Connor Andrews A.C. Wilgar Improver / Apprentice caricature
Connor Andrews
Apprentices
Improver / Apprentice

Connor is working alongside his Dad (John) as a first year apprentice, which as a family business was an opportunity we were delighted to be able to take to see Connor flourish under his tutelage.

Oliver Kenwood A.C. Wilgar Improver / Apprentice Oliver Kenwood A.C. Wilgar Improver / Apprentice caricature
Oliver Kenwood
Apprentices
Improver / Apprentice

Ollie is one of our newest (and biggest) recruits. A pleasant well-mannered young man, whose attitude and keenness to learn is a credit given his young age. You will definitely see Ollie coming, he’s a BIG STRONG lad.

Charlie Wright A.C. Wilgar Improver / Apprentice Charlie Wright A.C. Wilgar Improver / Apprentice caricature
Charlie Wright
Apprentices
Improver / Apprentice

Charlie has already impressed her college lecturer, reaching top of the class in her first years exams!  The daughter of one of our most experienced heating engineers, we can only hope she reaches the heights her dad (Gary) has got to. A lovely young lady with great aspirations.

Jack Cutler A.C. Wilgar Improver / Apprentice Jack Cutler A.C. Wilgar Improver / Apprentice
Jack Cutler
Apprentices
Improver / Apprentice

Jack joins AC Wilgar with a great attitude and his work ethic is already getting him noticed. Always with a smile and no doubt a future star within the ranks!

Ethan Mills A.C. Wilgar Improver / Apprentice Ethan Mills A.C. Wilgar Improver / Apprentice
Ethan Mills
Apprentices
Improver / Apprentice

Ethan has joined our team as a promising apprentice. Whilst still at school Ethan completed two stints of  work experience with us and we are pleased to say he has now come on board full time.

Established since 1985 & proud to be an approved installer for all the major boiler manufacturers: