Meet the Team
Who’s who at A.C. Wilgar
Directors
Billy started the business in 1985 and still plays a very active role, including conducting surveys and post-installation quality control visits.
After completing his plumbing apprenticeship at a young age Ronnie developed a wealth of experience in managing and improving businesses in Canary Wharf. He is now enjoying the challenge of helping every area of AC Wilgar perform at it’s best.
Office Staff
With over 20 years’ experience within the industry, Lisa ensures the staff have everything they need and is the magician behind the curtain. She makes sure everyone in the team is always at their best and is a huge support to the A.C. Wilgar team!
Alex is the backbone of the Installation team and has a wealth of experience in the logistics and management sector. This is invaluable to the team is always on hand to help, including the smooth & efficient running of our field engineers’ diaries.
With many years industry experience, Laura is driving force behind the service team. She keeps the engineers diaries in check and ensures the team is firing on all cylinders, keeping our customers happy and warm all year round.
With 35 year plus in the financial industry Tracy has worked in various financial roles along the way and is now the nuts and bolts of our finance department, she also has a positive approach to her role within AC Wilgar and is a pleasure to work along side.
Sarah has vast experience in accounts working in the city but now works locally to spend more time with her daughter. She is critical to the accounts team and is a trusted dependable member of the AC Wilgar accounts team.
With vast amounts of knowledge from the property management sector she is a key member of the accounts team. Fran, as she is known, is not one to be messed with, woe betide anyone who hasn’t paid their bill on time.
Sue has joined us from Mite and brings the industry knowledge with her and has a conscientious nature always going above and beyond for our customers. Her speed at picking up her phone is legendary.
Louise is a delightful young lady and has picked up the business quickly and is a vital member of the team. Helping support the team and is very dependable member of the office staff especially when the pressure is on.
Kim is our newest member in the office, she joins us from another company and has a great knowledge of the industry and will back up Alex on the installs along with the day to day running of the office.
Eve has joined Wilgars as an office Junior but is already proving her worth within the team, she is a polite young lady and is eager to learn all aspects of the job.
Field Engineers
Apart from Billy, Paul is the longest standing member of staff now in his 23rd year, known as the Oracle, if he can’t fix it, it can’t be fixed.
Phil has recently joined the ever-growing team to help assist with complex plumbing issues and is a true multi trade expert and has a vast knowledge to pass onto the younger members of the team.
Stuart is an exceptionally experienced and professional engineer who worked for A.C. Wilgar in the 1990’s before leaving and starting his own company. He is now a full-time surveyor for us, who spearheads the installation operation.
Gary is a highly respected engineer both within A.C.Wilgar and the wider community. He is a sounding board for the younger engineers and takes charge of our hectic emergency call-out schedule.
Trained here from the age of 16, Andrew spent a couple of years in Canada, where he picked up some handy carpentry skills. He is now our most senior Installer in the field.
Paul used to manage our local merchant branch of Wolseley where he was responsible for the spares division. Paul has an encyclopaedic knowledge of boiler spares which is invaluable whilst servicing & maintaining boilers.
Jack has been servicing our customer’s boilers for over 5 years now and constantly receives customer praise for his polite and friendly demeanour. Always carrying out services with a smile!
A core senior member of our experienced breakdown team, Paul has a truly vast amount of knowledge. Specialising in many of the older and rarer boilers in our customer homes, he has an especially impressive ability to impersonate the noise of every boiler he visits!
Smiley, a perfect description for Gary. With over 40 years’ experience in servicing and maintaining heating systems, it’s hard to believe he goes about his business each and every day with the same happy smiley attitude he had over 40 years ago, a proper gentleman.
Rob joined us in 2021 after 20 years with British Gas. An extremely experienced heating breakdown engineer, Rob has fitted in like a glove with his ‘no nonsense’ ‘get on with it’ attitude, which makes him a credit to the company.
Joe started off as an apprentice and has since evolved into one of our most capable young plumbers. He also knows heating systems and is seen as a “go-to” guy. A real credit to the company.
Chris has been with us for 3 years now and is an extremely hard worker who always pays attention to detail on his jobs. He works almost as hard on the job as he does in the gym!
Sam is another of our rising stars. He is an extremely conscientious and thorough young installer who has been with us since he was a first year apprentice, and is now a (very proud) fully-fledged gas installer!
Tom is working on his plumbing qualifications from college whilst working with us. A fast-learner with a can-do attitude, Tom has always wanted to be a qualified engineer and we hope to help him to realise his goals.
Bringing a warm and friendly personality to his work and a new addition to the installer team he has hit the ground running providing an exceptional customer experience.
Connor has a very tenacious attitude and friendly nature, an experienced engineer who comes with an emergency plumbing background. He has hit the ground running at AC Wilgar, he has big plans to get his gas qualifications and progress his knowledge.
Joe is friendly and conscientious; he comes with a wide range of plumbing skills from working in the residential market and also as a emergency plumber. Having attained his gas qualifications, he is ready for the next phase of his career with AC Wilgar.
Improvers / Apprentices
Connor started his apprenticeship in London before joining A.C. Wilgar to work locally. A very capable young guy, customers love his charisma and sense of humour especially working alongside his mentor, George!
Connor is working alongside his Dad (John) as a first year apprentice, which as a family business was an opportunity we were delighted to be able to take to see Connor flourish under his tutelage.
Ollie is one of our newest (and biggest) recruits. A pleasant well-mannered young man, whose attitude and keenness to learn is a credit given his young age. You will definitely see Ollie coming, he’s a BIG STRONG lad.
Charlie has already impressed her college lecturer, reaching top of the class in her first years exams! The daughter of one of our most experienced heating engineers, we can only hope she reaches the heights her dad (Gary) has got to. A lovely young lady with great aspirations.
Jack joins AC Wilgar with a great attitude and his work ethic is already getting him noticed. Always with a smile and no doubt a future star within the ranks!
Ethan has joined our team as a promising apprentice. Whilst still at school Ethan completed two stints of work experience with us and we are pleased to say he has now come on board full time.
